Terms and Conditions mera44 — Platform Usage Guide

1 Interpretation and Definitions

In this Terms and Conditions document, the following words and phrases carry the meanings stated unless the context requires otherwise:

• "Platform" refers to the mera44 website accessible via mera44.com, including all sub-pages, mobile applications, and related services.
• "Member" or "You" refers to any individual who has registered an account at mera44 and uses the services provided.
• "Account" refers to the personal account registered by a Member to access mera44's services.
• "Game" refers to all forms of betting entertainment available on the platform, including slots, Live Casino, Sports Betting, and fish shooting games.
• "Funds" refers to the monetary balance in a Member's account that has been deposited or earned through game wins.
• "Bonus" refers to promotional credits, special offers, cashback, or any incentives granted by mera44 to Members.

Any terms not explicitly defined herein shall be interpreted in accordance with common usage in the online gambling industry.

2 Eligibility and Account Registration

To register and use mera44's services, you must meet all of the following eligibility requirements without exception:

• Must be at least 18 years old on the date of registration.
• Not residing in a country or territory that specifically prohibits online gambling.
• Create one account only — registering more than one account is prohibited and may result in suspension of all associated accounts.
• Providing accurate, complete, and up-to-date personal information during registration.
• Not currently subject to a self-exclusion order imposed by any other gambling platform.

Mera44 reserves the right to request proof of age and identity at any time. Failure to provide the required documents within the stipulated period may result in temporary suspension or permanent termination of the account.

All information you provide during the registration and KYC verification process is subject to Privacy Policy mera44 and will be handled with strict confidentiality.

3 Deposits, Withdrawals and Financial Transactions

Mera44 provides a range of convenient and secure payment methods for members in Malaysia, including FPX, DuitNow, and local bank transfers.

Regarding deposits:

• All deposits are processed in real-time and credited to your account immediately upon confirmation.
• Minimum and maximum deposit limits are set according to the selected payment method.
• Mera44 does not accept deposits from third parties — funds must originate from a bank account registered in the member's own name.
• Any suspicious deposits or those whose source cannot be verified may be held pending completion of an investigation.

Regarding withdrawals:

• Withdrawals will only be processed to a verified bank account held in the same member's name.
• The KYC verification process must be fully completed before the first withdrawal can be approved.
• Mera44 processes withdrawals within the stipulated timeframe once all conditions are met. Delays caused by banking institutions are beyond mera44's control.
• Mera44 reserves the right to temporarily hold withdrawals for security review purposes or to comply with applicable legal requirements.

All financial transactions on the mera44 platform are protected by 256-bit SSL encryption. Your banking information is not stored directly on our servers and is handled through trusted, registered payment gateways.

4 Bonuses, Promotions and Wagering Requirements

Mera44 offers a variety of bonuses and promotions from time to time to provide added value to our members. However, all such offers are subject to the following terms:

• Each bonus has wagering requirement that must be fulfilled before any withdrawal can be made on bonus funds or winnings derived from them.
• The welcome bonus is only eligible for new members who have not previously made any deposit.
• Bonuses may not be transferred, sold, or given to another member under any circumstances.
• Mera44 reserves the right to void any bonus suspected of being obtained through abuse, multi-accounting, or unauthorized methods.
• Cashback offers are calculated based on net losses during the specified promotional period and credited automatically.
• Bonus validity periods are limited. Unused bonuses will expire automatically upon the validity period's end without compensation.

Mera44 reserves the right to modify, suspend, or terminate any promotional programme at any time with or without prior notice. Members are encouraged to check the promotions page regularly for the latest available offers.

5 Member Conduct and Prohibited Activities

All mera44 members are required to use the platform responsibly, honestly, and without infringing on the rights of others. The following are strictly prohibited:

• Use of automated software (bots) or any technological tools designed to exploit games or gain an unfair advantage.
• Collusion between two or more players to manipulate the outcome of a game, including in poker and live table games.
• Money laundering — mera44 complies with all anti-money laundering (AML) regulations and will report any suspicious activity to the relevant authorities.
• Identity fraud or submitting falsified documents during the KYC process or in any interaction with the mera44 team.
• Bonus abuse through unintended methods, including hedging that violates promotional terms.
• Threatening, insulting, or harassing others any other member or mera44 support staff.

Violating any of the above prohibitions may result in immediate account suspension, forfeiture of all balances and bonuses, and referral to the relevant authorities where necessary. mera44 reserves the right to pursue legal action against individuals proven to have committed fraud.

6 Account Security and Member Responsibilities

Each member is fully responsible for the security of their account. To protect your account, mera44 recommends the following measures:

• Use a strong and unique password containing a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your login credentials with anyone, including family members.
• Enable two-factor authentication (2FA) on your account for an additional layer of security.
• Log out of your account after every session, especially when using a public or shared device.
• Contact the mera44 support team immediately if you suspect your account has been accessed without authorization.

Mera44 will not be held liable for any losses arising from a member's negligence in safeguarding their login credentials. However, our team will provide full assistance in investigating any reported account security complaints.

7 Privacy and Data Protection

Mera44 is committed to protecting the privacy of all our members. All personal information collected is handled in accordance with Privacy Policy that complies with international data protection standards.

The information you provide to us is used solely for the following purposes:

• Identity verification and KYC/AML compliance.
• Secure processing of financial transactions.
• Improving platform services and user experience.
• Account-related communications, promotions, and platform updates.

Mera44 will not sell, lend, or disclose your personal information to third parties without your consent, except where required by law or a competent authority. Your data is protected by 256-bit SSL encryption and stored on secure servers with restricted access.

8 Responsible Gaming

Mera44 cares about the well-being of every member. We believe gambling should be viewed purely as entertainment and not as a source of income or an escape from financial difficulties.

The mera44 platform provides the following self-management tools to help members control their gambling habits:

• Deposit Limit — Set a maximum daily, weekly, or monthly deposit limit according to your means.
• Loss Limit — Set a maximum loss amount you are willing to absorb within a given period.
• Play Time Limit — Control the duration of your gaming sessions to prevent excessive play.
• Self-Exclusion — Option to exclude yourself from the platform on a temporary or permanent basis.
• Cool-Off Break — Take a break from the platform for 24 hours, 7 days, or 30 days without closing your account.

To learn more about mera44's responsible gaming initiatives, please visit the Responsible Gaming ours.

9 Intellectual Property Rights

All content on the mera44 platform, including but not limited to logos, graphics, user interface, text, software code, audio, and video, is the exclusive property of mera44 or the respective license holders.

Members are not permitted to:

• Copying, redistributing, or republishing any content from the platform without written permission.
• Using the mera44 name, logo, or trademarks for any commercial purpose.
• Reverse engineering any software or systems on the platform.
• Automatically extracting platform data using scrapers or similar tools.

Intellectual property violations may result in legal action and full damages claimed by mera44.

10 Limitation of Liability and Disclaimer

Mera44 strives to ensure the platform operates smoothly and without interruption at all times. However, mera44 does not guarantee that the platform will always be free from errors, technical disruptions, or malware.

Mera44 will not be held liable for:

• Financial losses arising from technical failures or internet connection disruptions on the member's end.
• Game results that have been disputed after being settled and credited into the system.
• Indirect, consequential, or incidental losses arising from the use of or inability to use the platform.
• Any third-party actions beyond mera44's control, including cyberattacks by external parties.

Under no circumstances shall mera44's maximum total liability to any Member exceed the net deposit amount made by that Member in the 30 days preceding the claim.

11 Account Termination and Suspension

Mera44 reserves the right to suspend or terminate any Member's account for the following reasons:

• Violation of any provision in these Terms and Conditions.
• Detection of fraudulent activity, money laundering, or platform abuse.
• Failure to submit identity verification documents within the specified timeframe.
• Voluntary account termination requested by the Member.
• Compliance with court orders or directions from competent authorities.

If an account is terminated for reasons not involving any fault of the Member, any legitimate fund balance will be returned to the Member upon completion of the required verification process. In cases of termination due to a breach of terms, mera44 reserves the right to withhold all balances and bonuses in the account.

Members may also choose to close their own account at any time by contacting the mera44 support team. Any remaining balance will be processed for withdrawal once all conditions have been met.

12 Governing Law and Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with the laws applicable in the jurisdiction where mera44 is registered and operates. Any disputes arising from the use of the platform shall be resolved through the following process:

• First Stage: Contact the mera44 support team directly via live chat or email for a prompt resolution.
• Second Stage: If unresolved within 14 days, the complaint may be escalated to mera44 senior management.
• Third Stage: As a final step, disputes may be referred to a mutually agreed independent arbitration body.

All decisions regarding completed game results finalized by the system are final, unless there is clear evidence of a technical error verifiable by the mera44 technical team.

13 Amendment of Terms and Conditions

Mera44 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without mandatory prior notice, although we will endeavour to inform members of significant changes through:

• Pop-up notices or banners on the platform when you next log in.
• Notification email sent to the address registered on your account.
• Update the "Last Updated" date shown at the top of this document.

It is your responsibility as a Member to review these Terms and Conditions periodically. Continued use of the mera44 platform after any amendments take effect will be deemed as your acceptance of the updated terms.

If you disagree with any amendments made, you have the right to terminate your account and request a withdrawal of your remaining balance in accordance with the standard procedure.